Privacy Policy

Effective Date: 13 Aug 2025

This Privacy Policy explains how Centered Limited (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our website, centered.be, and its subdomains (collectively, the “Website”).

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Who We Are

Company Name: Centered Limited

Business Address:

Unit 915, 9/F, Concordia Plaza

1 Science Museum Road

Tsim Sha Tsui, Hong Kong

Support Email: [email protected]

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, billing information, and other information you voluntarily provide.

SMS & Messaging Information: Mobile number, opt-in status, message history, and delivery receipts.

Account Information: Login details, account preferences, and service usage data.

Technical Information: IP address, browser type, operating system, device information, and analytics data from cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

- Provide and improve our services and programs.

- Send transactional messages such as appointment confirmations, reminders, updates, and important account notifications.

- Send promotional messages only if you have opted in.

- Respond to inquiries and provide customer support.

- Maintain security, prevent fraud, and comply with legal requirements.

SMS Messaging Policy

If you opt in to receive SMS messages from us:

- Consent: By providing your mobile number, you consent to receive SMS messages from Centered Limited.

- Message Frequency: Message frequency may vary depending on your interaction with our services.

- Rates: Message and data rates may apply.

- Opt-Out: Reply “STOP” to unsubscribe at any time. You will receive a confirmation message and no further messages will be sent unless you re-opt in.

- Help: Reply “HELP” for assistance.

- No Third-Party Sharing: We do not share, sell, or rent your mobile number, SMS opt-in data, or consent records with third parties or affiliates for marketing or promotional purposes. Your information is only shared as necessary to provide our services (e.g., through trusted service providers).

How We Share Your Information

We may share your information with:

- Service Providers who perform functions on our behalf (e.g., hosting, SMS delivery, analytics).

- Legal Obligations when required by law or in response to lawful requests.

- Business Transfers in the event of a merger, acquisition, or sale of assets.

We do not sell or lease your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tools to improve user experience, analyze site performance, and provide relevant content. You can manage cookies through your browser settings.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

You have the right to access, update, or delete your personal information, withdraw consent, and opt out of marketing communications.

Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: [email protected]